Browsing: service

When I transitioned my real estate team, the McConnell Group, from a traditional brokerage to The Real Brokerage, it required a lot more than just changing our website address and letterhead. One of the most significant challenges we faced was having to build a new company culture from the ground up.

Here’s a problem I’ve heard in a hundred forms, though rarely this literal: Say you have a condo listing owned by a repeat client, a lovely gentleman in his late 70s, and by your own affectionate account, he’s an absolute mess. The photos came out great, because you picked up before the photographer arrived.